Contact us

Email appsbyflow@gmail.com. Tell us what you were trying to do, what happened, your app version and whether you use iOS, Android or the web. A screenshot can help, but hide private information first. Never send a password, pincode or payment-card details.

Signing in

Blendspace uses an existing workspace account. Your workspace owner provides your six-digit pincode and sign-in instructions. If you cannot sign in, contact your workspace owner or email us. We may need to verify ownership before helping with account access.

Generation and credits

The app shows the credit cost before you generate. Your work appears in the queue, and completed images appear in your Gallery. Mobile apps show your existing balance and do not offer credit purchases.

If a generation appears stuck, reopen the queue and check its status before trying again. If a failed job or credit balance looks incorrect, email us the approximate time and a screenshot of the queue.

Saving and sharing images

Open a Gallery image and choose Save or Share. If saving is blocked, check the app’s Photos permissions in your device settings. Make sure you have enough free storage and a working internet connection to download the image.

Report unsafe content or a rights concern

In the mobile app, open the image, choose More → Report image, and select the reason. You can also email appsbyflow@gmail.com with an image reference and a description of the concern. Please do not attach illegal material. We review reports and may restrict content or account access where appropriate.

Request account or data deletion

You can request deletion of your Blendspace account and associated personal information, or ask us to remove specific uploads, generated images or other content.

Email appsbyflow@gmail.com with the subject “Blendspace data deletion request”.
Include your account or workspace name and whether you want the whole account or only specific data deleted. Use an email associated with your workspace if possible; do not include your pincode or password.
We may ask for proportionate proof of ownership. After verification, we will process the request and explain any data that must be retained for legal, security or other lawful reasons.

Shared workspace content may also belong to your organisation or other members. We will clarify the scope before deleting shared files. Backups, provider caches and legally required records may remain for their applicable retention periods. Read the privacy policy for more detail.